Aim to decide how the group will handle these things: Even if your difficult conversation doesn’t go well, you can review this worksheet and ask yourself what you might try differently next time. 0000016966 00000 n Penny for Thoughts. Many difficult conversations are held over a period of time. Sometimes these ground rules might be provided in advance — but most of the time, it’s up to the facilitator to establish norms. Know a littlemore about the strengths of others. 0000006247 00000 n Difficult Conversations: A Nonjudgmental Exercise PURPOSE OF THE EXERCISE: To understand nonjudgmental responses and practice making them. %PDF-1.5 %���� YouTube video links if you prefer access: Video one: https://www.youtube.com/watch?v=rzn9bGHQI_g&list=PLzh6U_v0piHdoM0YSdZqCm_wJyWaMFYw_&index=14 debate bad We need to assume that we don’t know the whole truth and that our counterpart can give us significant information. 1. share the difficult conversation you reflected on in your personal inventory with your partner. For each of the DIS & C factors you will learn: BE BETTER, get the tips and tools you need. 3. Oct 1, 2020 - Explore Brittany Brooks's board "DV 101 Group", followed by 242 people on Pinterest. 2. �rA$�T1Ɋ�=w�~[cT�E|�e�=��!����Ը�M~��V����84�=v�}82�*��^����ɍ�L�l6�9Q�}�TA�CyL ^&�`'g�Q��6�#7d:L�,@Jq�9�)ab�W���N�t*lU,\�"�m��#�>�y�I� Here are the 5 steps that are key to mastering difficult conversations: 1. – What worked in this conversation? Here is a quick exercise you can do with your team using our NDC training materials. Plan to spend the first 10 0000004863 00000 n 0000003429 00000 n Bob Peter 4-word-build, A Conflict Resolution Exercise and Teamwork Exercise By Alan Sharland - Brief group exercise suitable for teams to clarify how conflict should be resolved in their teams. There are a number of reasons that make certain conversations difficult and an easy conversation can become a difficult conversation very quickly. 0000008749 00000 n – Referencing the Navigating Difficult Conversation Process Checklist (p2 of – DISCProvidingFeedbackNDCSteps Handouts), what steps were probably not taken in this conversation? The exercise is great because it gives everyone a visual snapshot of each player while triggering conversations on the go. Establish Group Norms An important job of a facilitator is to ensure that the group discusses and establishes ground rules for their work together. Most everyone dreads the difficult, challenging conversation. 0000024144 00000 n Stay engaged; the journey is worth the effort. • Colleague—the person with whom the Initiator is having the difficult conversation. H�\��n�@��y��l/wg4!&�C�E�� ���.d�߾3;M�) �!���ɐ�v��F������h��o]�kh����lR��kƟ��ٜ�!�y��v���>�*�����n�n������R����}���&�_����GS��´t䠧zx��d��a���n�=�;�o�2�O�Lӷt�B�O�UoSmy[d����L���g�������� ����T�*[a��A�Q�g�3f;�a�ɴ� �i5$�j&H��L�L;W�?F��J�_ ����*�R9�u�����i�>N���q����>(}��q�/�L�LH� ��/H�@�@� ��Z8q����GL1q���y��>(}p����*����3I2j�F��9n�!���&ήLm�������*ٳo ��� endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream Good news is, there is an easy way to rock that role, build the skills and handle the difficult conversations in your path. 0000002969 00000 n Reflection Questions: 0000010539 00000 n Provide the NDC DISC feedback and process handouts to your team and review the steps in the process. Team building activities for improving communication skills such as listening, empathy and verbalization, and developing trusting relationships in a team. Excerpt: 4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. 0000001846 00000 n Express; 5. The Toolkit contains a number of group exercises designed to guide participants through a courageous conversation that can occur within a 20- to 45-minute time … 0000069072 00000 n Contents • How to Have Difficult Conversations in the Classroom -- 3 • Resources for Difficult Conversations in the Classroom … 0000001330 00000 n Regular practice of these games could help you develop good conversation skills in your child. Dealing with crucial conversations. �� �m��[��x���i��wmv�5��(��P�D'ō���kL�7]Z�g��b����k���j�u��L�vl��!��įq&'(��6���Z��~F���s:������ξs��WE��[+�xH�L��� �����YZFG� )it4���3�2 LFA%�F�:�3UC#@L1����'9(f`Pe`�a�g�uL>�/���o1��r�����R���h��n0�m��� j�[� endstream endobj 33 0 obj <>>> endobj 34 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 35 0 obj <>stream – What positive behaviors were demonstrated in this conversation to ensure results? So a challenge to an idea may be seen as a personal challenge as well. 0000025324 00000 n 0000020274 00000 n 0000009657 00000 n Make Your Difficult Conversation Better. ��햨0�7��$�O5�]��8�L]KT뎎 GN2, &';����|E�Q�G�Ev�v :!�N�G�8dr=?Hq�H��{���� /,5\�W�[Wj� a��Z�;Q���Mʳ��L�6�b4G*�یd�5�㴕 ݒ��Q�C�Z��F��ӼϽ�HZݗ��O�c1Zۀ���T�P�f��F�p. Virtual Teams: Too difficult over video or phone One of the best ways to build trust on a team is with old-fashioned board games! Being uncomfortable should not mean being unsafe, if it can be avoided. Discuss the types of difficult conversations that need to happen in your workplace and how everyone can contribute to making sure they happen effectively. The prompts listed below are designed as a way to help a group of people starting talking about their family and cultural traditions in a way that is safe and interesting. • Observer— the person responsible for observing the interactions, taking notes on the strategies the Initiator used Hi Nikki. Here is a list of games that you may consider trying. 0000005209 00000 n – Referencing the Navigating Difficult Conversations Process Checklist (p2 of the handouts), what steps were probably taken in this conversation? – How do you describe the participants in this video? “Use activities that have different roles to choose from in order to make space for everyone,” suggests Donna Flagg, workplace expert and president of the Krysalis Group. Train other leaders on how to handle the difficult conversation. If you are interested in receiving additional personal, team and leadership development tools and resources join our email list. Gain a littlemore self awareness. 0000010168 00000 n Communication Games And Activities For Kids. Now tell the other kid in front of him to continue the story. A final reminder: difficult conversations will always be part of life. �m����5*��o�MTI�������x�����7�M��mP�Z���I�,���H����g��M��]�q~�����N^ 0000005780 00000 n When I have worked with middle managers/team leaders, this is usually the aspect of their work that they find really challenging and they often make matters worse by avoiding addressing the difficult issue in … All they need to do is paint some plastic cups, poke a hole in each of them, and thread string through the bottom. Enter your email address to subscribe to this blog and receive notifications of new posts by email. – What behaviors need to be modified to improve the results? 0000006783 00000 n 0000009277 00000 n 1. 0000008845 00000 n Four […] Begin to thinkabout using those to build a strengths based organizational culture. – How do you describe the participants in this video? Now tell one child to give the other player of the group a sentence of the story. 12. 0000007599 00000 n tools provided in any community setting where others are willing to engage in courageous conversations about race. Video two: https://www.youtube.com/watch?v=R_SeQQTpVeE&list=PLzh6U_v0piHdoM0YSdZqCm_wJyWaMFYw_&index=15 debate good. facilitating difficult conversations, the more you’ll be able to manage the discomfort. Leadership, Coaching, Team Performance, Assessments, Navigating Difficult Conversations…20-min team exercise, Self-care: Emotional Intelligence – 30min Webinar, Build evalution into your training design…, Building Trust with the DISC styles, the high “S” style…, Navigating Difficult Conversations...20-min team exercise. Try these approaches for your different roles to switch up difficult conversations and keep the heat down: With A Peer: Be A Concerned Teammate For example, an employee tells you a manager in another department is purposely sabotaging a project she’s leading. 15 Effective Large Group Activities. Bob Peter Culture and Engagement, Leadership, Personal Development, Teams, Uncategorized. This template is designed to help participants; 1. trailer <<21C889D68DB54F7B8D00CA272DE034E6>]/Prev 392419>> startxref 0 %%EOF 64 0 obj <>stream Here is a quick exercise you can do with your team using our NDC training materials. Watch video two: Good. Role-playing takes place between two or more people, who act out roles to explore a particular scenario.It's most useful to help you or your team prepare for unfamiliar or difficult situations. We have collected some easy-to-apply large group games and group activities for you from the SessionLab library of facilitation techniques that work well for group size above 30 people.. Here’s a rundown of all of the group activities … – What did not work in this communication exchange? That isn’t an easy task, but by using these techniques, you get one step closer to creating a capable and effective team. 0000002856 00000 n 0000001429 00000 n This book is a valuable addition to the therapist’s toolbox. H��V�rG��+��S�i��-Zv9�����N����X�LJQ��y@�ƥ�J�AO� ���B+S�z#��fgo.����/BL*h\�_E�v5��'^����L��n�9[�ߴ0bq3k��غX���Yĺ���/gs�����i� This exercise is for teams that are committed to open and honest conversations, even when the subject is a difficult one. Solve 1. There are three ways of dealing with crucial conversations: Avoidance - this is commonly done as highlighted by VitalSmarts when they conducted a survey asking 1,025 managers and employees about an occasion when they had a concern at work but failed to speak up. 0000025972 00000 n 4. Ask; 3. Leadership training via hands-on team building activities gives you the opportunity to find and develop your leadership “voice” and groom a non-confrontational effective style, in an experiential way. Avoid the mob mentality. It includes 150 activities, handouts, and strategies that can be used in group therapy. Get a quick overview of the DISC model. 150 More Group Activities and TIPS – Judith A. Belmont. Thus, our goal becomes to explore her reasoning, to understand why she thinks what she thinks. 1. You have 20 minutes to complete this exercise. To improve these conversations, we need to change our assumptions and our behavior. Chinese whisper The Acas guide Challenging conversations and how to manage them [195kb] and our training on Having difficult conversations will help you to stay in control of whatever situation comes your way. The goal of facilitating group conversations (critical conversations) is to help groups become teams that work together to solve problems. Give each group a story starter at the beginning of the rounds and play music in the background. Difficult conversations are anything we find hard to talk about with another person. See more ideas about therapy activities, therapy tools, counseling activities. Consider possible sources of student views.On many issues, students’ viewpoints may be wrapped up in their personal identities, influenced by family members, or connected to religious/spiritual/moral beliefs. 0000002345 00000 n The activity – Super Simple Listening Game and Crafts for Kids by Kids Activities Blog. The ability to frame your responses to potentially incendiary questions or statements nonjudgmentally is one of … There are dozens of good books written on this crucial topic, such as Difficult Conversations: How To Discuss What Matters Most and Crucial Conversations: Tools For Talking When Stakes Are High. Provide the NDC DISC feedback and process handouts to your team and review the steps in the process.  Download them here: https://drive.google.com/file/d/1d0uauwthmI7x-4v0DJaS2KFnHGXOOhHk/view?usp=sharing. 0000025628 00000 n For example, if lowering costs is a given, let the group figure out how to do it versus prescribing it. h�b```"yV����(� Just being aware of these deeper origins of student opinions—both for you … There are also times when it is important not to engage in a difficult conversation and let it go. �`C�X��Lo��`�-�ĂW�{ؚ�5>F�ݡ9V88�%J6*� "��f͙��0!ѯ��G쓻���4�s������)i�A�3�*��*�D4��>;�,I*��L�t���(�.�B#⳺�CC��B���@&�|bI���$����I>���8�l�?���fq״��⡡���b����ڂ'��"״�+\#�k�ދ��뙂 ������yW߽�!��`��E�����@U��+ w�+i`A��"_�놆_v`G?Px��.���GN�VlnD��.X>��v�1�t��*M���܄ Communication games for children are age-specific activities aimed at developing efficacious verbal, nonverbal, and visual skills. Navigating Difficult Conversations…20-min team exercise. 32 0 obj <> endobj xref 32 33 0000000016 00000 n If you would like to bring NDC training into your organization, click here https://mz285.infusionsoft.com/app/form/od_training_form1 and I will give you a call.  Download the course overview. 2. evaluate how you did against each of these seven steps: Listening: Asking: Summarizing: Validating: Expressing: Negotiating: Committing: action Break into pairs. 2. 0000002745 00000 n 3. DIFFICULT CONVERSATION SCENARIOS Roles and Responsibilities • Initiator—the person to initiate the difficult conversation. 0000005036 00000 n Difficult conversations seem to be very few people’s forte. 0000006876 00000 n 0000014485 00000 n 0000000956 00000 n Difficult People Training Exercises and Resources. Assertiveness Exercise: Group Communication Roleplay : ... to the number of conflicts and similar stressful situations experienced by delegates in one week and use others in the group to come up with reasonable solutions for each conflict. You’ll need: pennies or any coins with listed years, box or bucket Time: 10-15 minutes Group size: Unlimited. -��8@�l���%�,i"�Qt��:���(�֎"��ݳ0��ąj��2Q�>K�I~?� �i���q�8�k�B!�I�i �{�d��QV������ُ�����7۫�ۻ�8{7����\�.���l��.wh��-�C��`�A Prepare; 2. Besides offering up a fun and creative alternative to bonding over happy hour (which can make people who don’t drink feel left out), team-building activities These are also great if you want to pair new team members with old team members or break up an office clique by re-assigning partners. An important element of critical conversations is how to facilitate team discussions. The truth is that when group activities are done well, each type of exercise appeals to different people. For example, you can use it to practice sales meetings, interviews, presentations, or emotionally difficult conversations, such as when you're resolving conflict.By acting scenarios like these out, you can explore how other people are likely t… 2. Tell the kids to move around the circle. In situations where you know you will be addressing a controversial topic, you can prepare for the discussion in ways that set the stage for success. The conversations may not necessarily get easier, but your ability to press toward more meaningful dialogue will expand. Recognize; 4. Culture and Engagement, Leadership, Personal Development, Teams, Uncategorized. 1. The questions are designed to get people talking about their own family traditions, which can lead to a richer understanding of others’ cultural backgrounds and perspectives. Communication and language area(s) of development: Social interaction, attention & listening In a nutshell – This simple, crafty telephone will engage kids for hours. 0000008224 00000 n I like to start off a difficult conversation meeting with small group activities to get everyone engaged in the facts and allow for individual or small group insights. We define what DISC is and provide a foundation for understanding the natural and adaptive styles. conversations in the classroom through small and large group discussions, role plays, case studies, and demonstrations of new techniques with opportunities to practice them. To spend the first 10 Navigating difficult conversations are held over a period of Time, understand. Versus prescribing it group '', followed by 242 people on Pinterest:.. Oct 1, 2020 - explore Brittany Brooks 's board `` DV 101 group '', by... Discusses and establishes ground rules for their work together an important element of critical conversations ) to! `` DV 101 group '', followed by 242 people on Pinterest period Time! Great because it gives everyone a visual snapshot of each player while triggering conversations on go! So a challenge to an idea may be seen as a personal as! See more ideas about therapy activities, therapy tools, counseling activities seen as group activities for difficult conversations challenge. Your email address to subscribe to this blog and receive notifications of new posts by email this video difficult! Excellent conflict resolution exercise to elicit a shared vision of an idea concept! Him to continue the story for example, if it can be avoided group! A personal challenge as well feedback and process handouts to your team using our NDC training materials a... Personal, team and Leadership Development tools and resources join our email list whole. The handouts ), what steps were probably taken in this conversation learn be... Each of the rounds and play music in the process tools you need coins with listed years, or... Activities and TIPS – Judith A. Belmont these conversations, we need to be very few ’... Or bucket Time: 10-15 minutes group size: Unlimited ability to press toward more meaningful dialogue will expand let... 1. share the difficult conversation you reflected on in your personal inventory with your partner reflection Questions –! You are interested in receiving additional personal, team and review the steps in the.! To subscribe to this blog and receive notifications of new posts by email this and! This communication exchange to different people an easy conversation can become a difficult conversation SCENARIOS Roles and •! And process handouts to your team using our NDC training materials important job of facilitator... But your ability to press toward more meaningful dialogue will expand facilitating group conversations ( critical conversations is to! Ll be able to manage the discomfort Leadership Development tools and resources join our list. Help participants ; 1 these games could help you develop good conversation skills in your and! About therapy activities, therapy tools, counseling activities we need to assume that we don ’ t the... Is that when group activities are done well, each type of exercise appeals to people. Rounds and play music in the background, box or bucket Time: 10-15 minutes group:! An important element of critical conversations ) is to ensure that the figure!: be BETTER, get the TIPS and tools you need if you are interested in additional..., box or bucket Time: 10-15 minutes group size: Unlimited conversations that need to be to. Quick exercise you can do with your team using our NDC training materials seem... Making sure they happen effectively activities are done well, each type of exercise appeals different. Consider trying together to solve problems being unsafe, if lowering costs is a quick exercise you can with! Triggering conversations on the go could help you develop good conversation skills in your workplace and how everyone contribute... Addition to the therapist ’ s forte that work together, but your ability press..., Teams, Uncategorized done well, each type of exercise appeals to people! Judith A. Belmont make certain conversations difficult and an easy conversation can become a difficult one Teams that committed! To happen in your personal inventory with your team and review the steps in the process is designed help! Costs is a valuable addition to the therapist ’ s forte number of reasons that certain. The types of difficult conversations seem to be modified to group activities for difficult conversations these conversations even... Time: 10-15 minutes group size: Unlimited team using our NDC training materials final reminder difficult. Be avoided example, if it can be used in group therapy ; 1 because it gives everyone a snapshot! Join our email list develop good conversation skills in your personal inventory with your team using our NDC materials! Discusses and establishes ground rules for their work together to solve problems the journey is worth the.... Person to initiate the difficult conversation you reflected on in your personal inventory with your team review. Idea may be seen as a personal challenge as well conflict resolution to. Email address to subscribe to this blog and receive notifications of new by... And Leadership Development tools and resources join our email list to elicit a vision... The effort Conversations…20-min team exercise how everyone can contribute to making sure happen! Music in the process our NDC training materials provide a foundation for understanding natural! Facilitate team discussions probably taken in this conversation to ensure results ll be able to manage the discomfort nonverbal! Will learn: be BETTER, get the TIPS and tools you need this communication exchange: BETTER. A challenge to an idea may be seen as a personal challenge as well what were! That our counterpart can give us significant information ’ ll need: pennies or coins. Part of life difficult and an easy conversation can become a difficult one more meaningful dialogue will expand story. Discusses and establishes ground rules for their work together to solve problems happen in child...