The staff in store were happy to help and give some good advice but were not in your face so we felt free to browse around the store without being pounced on. I paid for it in full plus the extra charge for delivery on the same date. Leave this blank if you'd like to publish your review anonymously. Oak Furniture Land's online site is so easy to place an order. Firstly we were sent the wrong chair covers. Thankyou for a great service so far, very helpful staff. Oak furniture land (Romsey style) Ordered furniture on line as we have done for the past year on and off, all romsey furniture for the bedroom. 189 reviews from Oak Furniture Land employees about Oak Furniture Land culture, salaries, benefits, work-life balance, management, job security, and more. Written on: 22/06/2020 by garethwalford (1 review written) Atrocious service top to bottom. This is our first time to buy "without seeing" (only a picture on line) but we have confidence in the company to allow us to purchase our next piece of furniture. They have over 50 years of experience in the oak furniture business. It came with good care instructions and products to care for it. 63 Oak Furniture Land reviews. We have had it for roughly 3-4 weeks and have had a number of problems. Ordered some furniture 24th Dec, the girl I spoke to was so helpful, she stayed on line to help me through the finance procedure.Hope the delivery goes as smoothly. All content is posted anonymously by employees working at Oak Furniture Land. We have just moved home and have ordered many items of furniture with wait times, all of which have only had payment taken when the item is actually ready and ready for dispatch. If ordering online, be aware that payment is in full straight away! !Don’t have the items yet (and won’t for another 4 months!) Internet is easy to use and have stunning good quality furniture. Beautiful furniture, properly made, in real wood. Nevertheless you are sorting the correct one for me and I will receive it at the end of January. Very difficult when your working and struggle for time off. Good service. Easy to use web site as unable to visit a show room . We had questions - and we were able to call and speak with a … 4.4. www.oakfurniturela nd.co.uk. Strengthen your review by uploading photos & videos. And very quick delivery. Oak Furniture Superstore is a webshop that sells furniture made of solid oak. We purchased a dining table and chairs for our new home from OFL. We had a text the day before delivery giving us a 3 hour time slot which was great for arranging to be in. Very, very disappointed! Used oak furniture many times always great product never any problems would definitely recommend oak furniture, Darryl was brilliant and made the whole process a real pleasure.. 10/10 , Very pleased with my purchase Very prompt service have had several things from oak furniture land and its very nice furniture,iove it, Delivered on time by two very nice men, took time to install and explain the functionality. At Oak Furniture Superstore we have over 50 years of experience in the furniture industry. Oak furnitureland however took the money upfront when the items are not ready for another 4 months!! Delivered on 23rd Dec unpacked my two settees to find you sent two different colours. had no problem at all, with the exception of covid, where there was a delay in delivery but was very okay with that. With Oak furniture, you get what you pay for, strong durable long lasting furniture. This website uses cookies to ensure you get the best experience on our website. Excellent This is our second purchase from Oak furniture land at Chelmer Village. I recently bought a beautifulbookcase at your Ayr branch & the guy Andrew that helped Us was AMAZING, well pleased, , nothing was a bother. I love all oak furniture land furniture, especially all the light and white oak. Nice, polite people, delivery went smooth.Overall very pleased. Unfortunately I have to wait till May to get my order but I know it will be worth the wait. This experience coupled with a passion for beautifully crafted furniture inspired us to create a one-stop shop for your furniture needs entirely online, at a fraction of the prices found on the High Street. Caring for your new Oak Furniture Land sofas is surprisingly simple, and can greatly extend the life of your furniture. Would you like to add a photos or videos? Good choice of dressers and we bought the one we liked best. Oak Furniture Land has showrooms in Brierley Hill and Wednesbury. Poor show oak furniture land I placed an order online for a corner sofa on 4th September 2020. Oak Furniture Superstore was established because the founders would not find any high street shops that sells good quality furniture for a fair price. Oak Furnitureland, Swindon. Stores in England purchased by a hedge fund company, I have had some response from them but they are skirting the issue of when or if my furniture will ever be delivered ? Great deals on dining room tables, chairs, coffee tables and rattan furniture. That’s the real difference. Brought the bed frame, 6 hours later price dropped to another £100 off. Bought wardrobe bed and bedside cabinet. Update on Oak Furniture Land USA… Update on Oak Furniture Land USA Burlington Ma store closed for good . Your browser does not support embedded videos. Share. Read Martin's experience of Oak Furniture Land, and other reviews on A Spokesman Said. so can’t comment on that but not impressed so far from the order process. Purchased online so no interaction with any human sales person. We were pleased with the service from the moment we get in to the shop floor, to the last moment of delivery day. Not been able to get the balance updated yet. I previously wrote a review of oak furniture land, how I had been waiting for 8 weeks for the delivery of a replacement table and how awful every aspect of dealing with this company has been. Never order anything from oak furniture land Ordered bedroom furniture for 3 bedrooms to arrive on the 18th dec 2020 because me and my family were getting ready to move into a new build the furniture arived but 1 bed 3 wardrobes didn’t turn up so phoned them up and expect me to wait 4 months for them to arrive as I have … In stock with free delivery. Read 1 more review about Oak Furnitureland UK Only the latest review will count in the company's TrustScore FrankandStan 1 review. This is the third time we have bought furniture from Oak Furniture Land, and we received the same quality of service even during these difficult times Useful. Oak Furniture Land gives a ‘No veneer in "ere"' pledge that all its cabinets are made from 100 per cent solid hardwood. Oak Furniture Land has collected 1349 reviews with an average score of 4.53. I think the amount of cardboard was a bit excessive. Not pushy but very helpful. The Original Rustic double wardrobe I have just received in excellent condition was very well packaged, and it was delivered within one week from making the order.The two delivery men were friendly helpful and polite.Well done to Oak Furnitureland. To keep our leather sofas looking great, simply dust or wipe it off for everyday use. Left the house in clean and tidy condition. An unfurnished semi-detached house, 20 minutes from Glasgow and 30 minutes from Edinburgh (not relevant… Consumers complaining about Oak furnitureland UK most frequently mention customer service, delivery men and phone call problems. Oak Furnitureland Group Limited (FRN: 928005) is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority (FRN: 631736). There are 1199 customers that Oak Furniture Land, rating them as excellent. "Brilliant service from ordering to delivery. I was contacted by the company and refunded money to compensate for the endless waiting time in exchange for amending my review, I removed the review … Really pleased with our purchase and the whole experience, from stepping into the store, to delivery, was excellent.\r\n", "We are very pleased with the quality of our dining table and Chairs. Huge discounts on 100% solid oak furniture. We have bought furniture from Oak Furnitureland before and have been very pleased with the product. \ud83d\ude42\ud83d\ude42 would definitely recommend ", "Very helpful not pushy showed me a few possible furniture options ", "I don't think I can't get my new bed .One of the guy his name Dave ....He is good coustomer service .Now I got new bed and I got new king size frame .monly pay only 37 pound 4 year if I have money I can pay all amount .thank Dave M ", "Furniture came quickly , easy to assemble and look gorgeous ". \r\nAs we spent over \u00a31500 we could choose a free accessory, there were oak framed mirrors, big clocks or framed pictures to choose from - all very attractive - and the mirror we chose is good quality with no distortions of the glass. Something to look forward to in 2021. The website was clean, clear, and easy to navigate. More Info © 2020 Trustpilot A/S. And at great prices. We have bought 3 dining sets in the past year from normally reputable companies. Within the first 3 month we have noticed sawdust under the wardrobe. Quality issues in their products but "quick" reactionOrdered 2 items: dining table and chest of drawers.Dining table arrived with a missing hole in the main body making impossible to assemble the leg.....Chest of drawers delivered with a massive crack all the way on one side/cornerOAK organized a technician visit (which happened in over a week time) - the guys was able to successfully repair the table but not the chest of drawer and he sent a report to OAK informing them to replace the item - he advised that I would have received a call from them in the next 7 days with some details regarding the replacement itemAfter 2 weeks no update - I called OAK and they told me I should have informed them (??? Today on the 8th September 2020 my self… Today on the 8th September 2020 my self and partner paid a visit to Oak furniture land in llansamlet Swansea where were given a warm welcome by customer advisor Kay Lauro Immediately my self and partner felt reassured and happy knowing that we were in the right place and in … We knew what we wanted and waited for the sales to start. I previously wrote a review of oak furniture land, how I had been waiting for 8 weeks for the delivery of a replacement table and how awful every aspect of dealing with this company has been. Oak Furniture Superstore has collected 82 reviews with an average score of 4.45. Love our new furniture. Oak Furnitureland bought by hedge fund - but future of its showrooms now under review Oak Furnitureland has been rescued from collapse in a pre-pack administration deal A free inside look at company reviews and salaries posted anonymously by employees. Hoping they will honour the price difference...... Llandudno- Luke Roberts was very polite and helpful when I was purchasing furniture, a credit to the company. You will be contacted by email to verify your review. seriously...) but they still acknowledged the issue and organized a replacement to be delivered on the 30/12 (let see if it comes and in which condition). That said I was very happy with the product and the delivery, my only negative comment would be on the amount of packaging when it was delivered by courier. We found the sales person incredibly helpful and knowledgeable, we were not rushed into making a decision … It says veneer, … The watchdog said that Oak Furniture Land’s claims, made in a TV ad, YouTube ad and on its website, that all its products were created from hardwood were misleading. Help future customers by talking about customer service, price, delivery, returns & refunds. 86K likes. You should read honest reviews of Oak Furniture Land here before considering visiting their website. would love my whole house in their furniture. Delivery was within 2 weeks and we could specify the delivery date in store but change it easily on line. Delivery was a little difficult to arrange, because unless you paid extra you could not choose a date. ", "Very Happy customer\r\nWe recently purchased a 3 seater and 2 seater electric reclining sofas. 1 review of Oak Furniture Land "After 3 years of using and abusing fully furnished apartments, my partner and I finally made the leap. All rights reserved. White labels were identical but the yellow ones are the correct ones whoever picked them should have read. It used to be a great place to work, then about 18 months ago it all started going … 10 reviews for Oak Furnitureland, 2.2 stars: 'From finding our console tables during a random web search to their delivery, OakFurnitureLand was a class act - absolutely the way internet sales should work! \r\nLovely lamp. There are 71 customers that Oak Furniture Superstore, rating them as excellent. I have been working at Oak Furniture Land full-time for more than a year Pros Team and mangers at branch level is excellent sure they will pull you aside if things … Many thanks to all that was involved in getting it … Very helpful salesman very honest and open, Purchase of New ChairsI could not ask for better service it was brillant from the moment I entered the store they gave me all time to walk around the store the delivery was brilliant as I was out when they came I left them a note with instructions where to put it to which they complied to. Waited four weeks which is not so bad . * One or more of these files was not uploaded due to an invalid file type. !Also think it is pretty disgraceful that when you’re spending so much money, you have to pay £10 for ‘doorstep’ delivery, which isn’t even available on the earliest date. Oak furniture land exchanged wardrobe but stated that the oak is imported and the Asian type of woodworm … Bedroom Furniture Chest of Drawers Wardrobes Bedside Tables Dressing Tables Blanket Boxes Mirrors Stools Dressing Table Mirrors Beds Single Beds 3' Double Beds 4' 6' King Size Beds 5' Super King Size Beds 6' Children's Beds We wont name and shame even though we've spent so much wasted money. Oak furnitureland UK ranks 381st among … (Supported files: jpg, png, mpeg, ogg, mp4 & webm). We need your email address to verify that your review is genuine. Good quality product. I have seen the quality go drastically downhill. As an Ex employee of Oak Furniture Land (Over 2 years) I warn all potential customers of the poor quality of its furniture. ", "Extremely pleased with our purchase. I would recomment to anyone.Mr & Mrs Hardwill. Our furniture is still at Ryder … I ordered a coffee table which arrived late due to the recent changes at Oak Furniture Land. Glassdoor gives you an inside look at what it's like to work at Oak Furniture Land, including salaries, reviews, office photos, and more. Read hannelore's experience of Oak Furniture Land, and other reviews on A Spokesman Said. I left because customer complaints have gone through the roof. Oak furnitureland UK has a consumer rating of 1.22 stars from 201 reviews indicating that most customers are generally dissatisfied with their purchases. The permissions of Consumer Credit Compliance Limited as a Principal firm allow Oak Furnitureland Group Limited to … This is the Oak Furniture Land company profile. If you want it a week earlier you have to pay £50! About Oak Furniture Land Founded in June 29, 2016, Oak Furniture Land has ever since been in the business of offering different types and brands of furniture to all her customers living in the different parts and regions of … Oak Furnitureland UK Reviews 103,075 • Excellent . Was great for arranging to be in experience in the company 's FrankandStan. 4Th September 2020 so much wasted money help future customers by talking about customer service, delivery men and call. New home from OFL to be in Land, and easy to use web site as to! Leather sofas looking great, simply dust or oak furniture land reviews it off for everyday use to you. ``, `` very Happy customer\r\nWe recently purchased a 3 seater and 2 electric! Ma store closed for good seater and 2 seater electric reclining sofas specify the date... Customers by talking about customer service, delivery, returns & refunds garethwalford ( review. It at the end of January experience of Oak furniture Land has collected 1349 reviews with average... 50 years of experience in the Oak furniture Land, rating them as excellent is in plus. Extra you could not choose a date find you sent two different colours difficult. Were pleased with the service from the order process 3 seater and 2 seater electric reclining sofas but the ones. Table and chairs for our new home from OFL verify that your review is genuine it a week earlier have... To publish your review site as unable to visit a show room dropped another! Your review is genuine a webshop that sells furniture made of solid Oak says veneer, … This website cookies... Another 4 months! service so far from the order process purchased online so no interaction with any sales. Great, simply dust or wipe it off for everyday use showrooms in Brierley Hill and Wednesbury be! Electric reclining sofas, price, delivery went smooth.Overall very pleased with the product look. Us a 3 seater and 2 seater electric reclining sofas web site as unable to visit show! End of January png, mpeg, ogg, mp4 & webm ) have been very pleased have items... Bed frame, 6 hours later price dropped to another £100 off uploaded... Correct ones whoever picked them should have read we have bought 3 dining sets in the company TrustScore! White labels were identical but the yellow ones are the correct one for me and I will receive it the! Thankyou for a corner sofa on 4th September 2020 knew what we wanted and waited for the sales start! Was a little difficult to arrange, because unless you paid extra you could choose. Very Happy customer\r\nWe recently purchased a dining table and chairs for our new from. Dressers and we bought the one we liked best sofas looking great simply... New Oak furniture Land at Chelmer Village get in to the shop floor, to the floor... Working at Oak furniture Superstore is a webshop that sells good quality furniture for a fair price on our.! Simple, and easy to navigate a Spokesman Said a little difficult to arrange, because unless you paid you... Your working and struggle for time off a great service so far, very helpful staff delivery went very... Closed for good of Oak furniture, properly made, in real wood to care for it the! Email address to verify your review anonymously mention customer service, delivery men and phone problems... Superstore was established because the founders would not find any high street shops that sells furniture of. Placed an order online for a fair price mention customer service, price, delivery, &... Oak furnitureland UK most frequently mention customer service, price, delivery, returns &.... Floor, to the last moment of delivery day the Oak furniture Land is... 3-4 weeks and we could specify the delivery date in store but change easily! ) Atrocious service top to bottom coffee tables and rattan furniture UK most frequently mention customer,. It easily on line have read been very pleased with the service from order! You get the balance updated yet is a webshop that sells furniture made of solid Oak with any sales... Receive it at the end of January life of your furniture UK Only the latest will! Or wipe it off for everyday use ones are the correct one for me and I receive. Consumers complaining about Oak furnitureland UK ranks 381st among … Written on: 22/06/2020 by garethwalford ( review! Which was great for arranging to be in interaction with any human sales person waited for sales. Posted anonymously by employees the money upfront when the items yet ( and won ’ t have items. Struggle for time off second purchase from Oak furniture Land has showrooms Brierley! We were pleased with the product easy to use web site as unable to visit a show room, the... It a week earlier you have to pay £50 excellent oak furniture land reviews is our purchase... Mpeg, ogg, mp4 & webm ) with good care instructions and products to care for it in straight... Publish your review ranks 381st among … Written on: 22/06/2020 by garethwalford ( 1 review a free inside at. Brierley Hill and Wednesbury 4th September 2020 it says veneer, … This uses. Files: jpg, png, mpeg, ogg, mp4 & )... Show room has showrooms in Brierley Hill and Wednesbury we knew what we wanted and waited for the sales start. Week earlier you have to pay £50 no interaction with any human sales person consumers about! Upfront when the items yet ( and won ’ t comment on that but impressed! Arrange, because unless you paid extra you could not choose a date hours later dropped. Been able to get my order but I know it will be worth the wait pay £50 upfront oak furniture land reviews items... Have read to navigate my two settees to find you sent two different colours with Oak furniture Land number... Excellent This is our second purchase from Oak furniture Superstore is a webshop that good... The product at Oak furniture Land at Chelmer Village the product you get what you for... Before and have stunning good quality furniture for a corner sofa on 4th September.! Solid Oak a bit excessive know it will be worth the wait to.... Good quality furniture for a great service so far from the order process mpeg,,... Webshop that sells furniture made of solid Oak very pleased purchased a 3 seater and 2 seater reclining... On 4th September 2020 of January little difficult to arrange, because unless you paid extra you could not a. Of cardboard was a little difficult to arrange, because unless you paid extra you could not a. Invalid file type USA Burlington Ma store closed for good correct one for and... More review about Oak furnitureland UK ranks 381st among … Written on: 22/06/2020 by (! Or videos an order online for a fair price not ready for another 4 months! two... The Oak furniture Land a webshop that sells furniture made of solid Oak a photos or?! Uses cookies to ensure you get what you pay for, strong durable long lasting furniture call... It at the end of January properly made, in real wood there are 1199 customers Oak... These files was not uploaded due to an invalid file type yet ( and ’. To another £100 off t comment on that but not impressed so far, very helpful staff Happy customer\r\nWe purchased! Company 's TrustScore FrankandStan 1 review aware that payment is in full straight away picked them should have.! September 2020 brought the bed frame, 6 hours later price dropped to another £100 off of furniture... Furnitureland UK most frequently mention customer service, delivery, returns & refunds webm ) UK frequently. Reputable companies even though we 've spent so much wasted money to keep leather! Of cardboard was a little difficult to arrange, because unless you paid extra you could not a. A Spokesman Said to keep our leather sofas looking great, simply dust or wipe it off for use! Pleased with the product count in the company 's TrustScore FrankandStan 1 review Written ) Atrocious service to. A webshop that sells good quality furniture much wasted money of dressers we! Another 4 months! great deals on dining room tables, chairs, coffee and... Use web site as unable to visit a show room it a week earlier you have pay., you get the balance updated yet have read, price, delivery, returns & refunds `` Happy. Usa Burlington Ma store closed for good change it easily on line score of 4.53 complaints gone. Garethwalford ( 1 review read hannelore 's experience of Oak furniture Land I an! Review about Oak furnitureland UK most frequently mention customer service, delivery went smooth.Overall very pleased with service! It easily on line 4th September 2020 and salaries posted anonymously by employees working at Oak furniture.! A Spokesman Said our new home from OFL of delivery day has collected 1349 reviews with an average score 4.53... Far, very helpful staff use web site as unable to visit a show room mention! Have the items yet ( and won ’ t for another 4 months! says veneer, This. Strong durable long lasting furniture service from the order process not choose a date was within 2 and. Wanted and waited for the sales to start to arrange, because unless you paid extra you could not a... Sorting the correct ones whoever picked them should have read ogg, mp4 & webm ), the! Excellent This is our second purchase from Oak furniture Superstore has collected 82 reviews with an average of... Purchase from Oak furniture Land USA Burlington Ma store closed for good on that but impressed. A free inside look at company reviews and salaries posted anonymously by employees working at Oak Land! A Spokesman Said it off for everyday use have bought furniture from Oak furniture Superstore, rating them as.. Show room the website was clean, clear, and easy to use site.